Our Customer Journey

1.  Quote acceptance  – By Business Development

2.  Advance Payment – By Business Development

3.  Invoice & Payment Receipt – By Finance

4. Assignment of Designer – By  Principal Designer

5. Scope of Work

a. Site Visit/Inspection  – By Desginer

b. Floor Plan  – By Desginer

c. Site Photos & Videos – By Desginer

d. Requirement Gathering -By Desginer

6. Conceptualization/ Discovery Discussion – Creative Head

7. Design

a. Moodboard –  By Designer

b. 2D Furniture – By Layout Designer

c. 3D Views – By 3D VIsualization

d. 360 View Demo – By 3D VIsualization

e. Presentation – By Designer

8. Review 1– By Creative Head

9. Review 2 – By Principal Designer

10. Design Approval (agreed & approved) – By Client

11. Balance Payment –  By Finance

12. Final Submission

a. Furniture & Accessories Specification Document – By Designer

b. Final 2D Drawing Set – By Designer

c. Final Presentation Submission -By Designer

13. Project Management Quote – By  Designer

14. Advance Payment – By Finance

15. Invoice & Payment Receipt – By Finance

16. Assigning Project Manager – By Principal Designer

17. Executions of works – By Project Manager

18. Site Inspection – By Principal Designer

19. Handover – By Project Manager

20.  Attaining Feedback – By Client

21.  Google Review – By Client

22. Photoshoot – By Photographer

23. Video Interview – By Client